1 |
COMMITMENT |
| At Value Hosting Australia, our staff are committed to excellence. We strive not only to exceed your expectations, but to help you exceed your customer's expectations. After all, if we don't excel, then how can your Website excel? We take pride in our work. | |
2 |
TRUST |
| Value
Hosting
Australia is a reputable and honest business. Unfortunately, it is true that there are some dodgy web hosts who will trick you into signing up with them, only to give you poor service or change the agreement later on.
Have a read of our Tricks of the Trade page Why would you do business with a supplier you don't trust? |
|
3 |
AUSTRALIAN OWNED AND OPERATED |
| Value
Hosting
Australia is an Australian business with Australian staff. Why is Australian based hosting important?
|
|
4 |
PRICE AND SCALABILITY |
| Value
Hosting
Australia offers flexible hosting options, so you pay for exactly what
you need and no more. Our hosting options allow you to
upgrade seamlessly from a shared to a dedicated server as
your business grows and its needs change.
Remember you will be much happier if you choose a web hosting plan that suits you exactly, rather than 'el cheapo host' claiming to offer unlimited everything for less. Ask yourself what type of customers a particular web host is going to attract if everything is for nothing. Usually these hosts attract customers that leech as much resources from the server as possible - effectively degrading the service for all other customers. See our tricks of the trade section to understand this aspect further. In this industry, you really get what you pay for. Remember the most expensive aspect of this industry is staff who are paid to manage the technical resources and look after you as a customer. |
|
5 |
EXPERIENCE |
| Experience is the bottom line. Prior to formerly trading as Value
Hosting
Australia,
we began offering clients hosting under the banner of our parent company Multimedia
Entertainment in 1999.
At Value Hosting Australia, our staff have years of combined experience in UNIX/Network administration, Commercial Internet and the World Wide Web. Every member of our staff is capable of operating all of our server equipment, from simple server administration to complex customer configurations. We put this experience to work for you. When choosing your web host, always ask how long have they been in business and is it important to you that they will be around well into the future. To understand the industry and technologies behind web hosting, they should have been around for at least 4 to 5 years. |
|
6 |
SUPPORT |
| Support is one of our highest priorities. Our knowledgeable
staff are just an email or phone call away, and will happily answer
any question you might have in a timely fashion, 7 days
a week. What's more, existing customers are treated with
as much urgency as prospective customers.
Our company resources are focused on making sure your Website is running at peak performance. We use knowledge gained from direct customer contact before and after the sale to provide reliable customer service. |
|
7 |
REAL PEOPLE AND GREAT CUSTOMER SERVICE |
| When you contact Value Hosting Australia, you will speak with a knowledgeable friendly consultant. No automated scripts or auto-responses. Our focus is on delivering the best customer service and always having the right answer the first time for our customers. All service personel are based in Australia. | |
8 |
QUALITY |
| When it comes to providing a quality environment for our
customers to place their company information on the Web,
we cut no corners. From our equipment, to our staff
selection, to our customer support, right down to the
smallest details, there is no compromise in quality.
To find out
more, please read our Technical Information page. What's more, we use what we sell. Our Web Site, affiliate & parent company websites and core client websites all use these same servers. |
|
9 |
SECURITY |
| Value
Hosting
Australia servers are well-protected, both
physically and digitally. Our advanced security measures
help protect your Website and email accounts from
unwanted disruptions and hacking. We strive to keep
intruders out of our network. Our switches are
configured to prevent data snooping, firewalls have been
custom built and configured specially for our network, and we
constantly monitor server activity.
The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor that the data center resides on is restricted to those holding military-grade passcards. |
|
10 |
FLEXIBILITY |
| As your site grows in size and complexity,Value
Hosting
Australia has the resources to accommodate you.
Read our brochure here.
|
|
