Reasons To Choose Us

1

COMMITMENT

At Value Hosting Australia, our staff are committed to excellence. We strive not only to exceed your expectations, but to help you exceed your customer's expectations. After all, if we don't excel, then how can your Website excel? We take pride in our work.

2

TRUST

Value Hosting Australia is a reputable and honest business. Unfortunately, it is true that there are some dodgy web hosts who will trick you into signing up with them, only to give you poor service or change the agreement later on.
Have a read of our Tricks of the Trade page

Why would you do business with a supplier you don't trust?

3

AUSTRALIAN OWNED AND OPERATED

Value Hosting Australia is an Australian business with Australian staff.

Why is Australian based hosting important?

  • Receive service and support in the same time zone as your business.
  • With servers in Australia, your visitors receive much quicker page loading times.
  • Keep your dollar circulating within the Australian economy and support local business.
  • Search engines can tell if your website is hosted in Australia and will show results accordingly.
When choosing your hosting provider make sure your website is hosted in Australian server facilities and backed by local support.

4

PRICE AND SCALABILITY

Value Hosting Australia offers flexible hosting options, so you pay for exactly what you need and no more. Our hosting options allow you to upgrade seamlessly from a shared to a dedicated server as your business grows and its needs change.

Remember you will be much happier if you choose a web hosting plan that suits you exactly, rather than 'el cheapo host' claiming to offer unlimited everything for less. Ask yourself what type of customers a particular web host is going to attract if everything is for nothing. Usually these hosts attract customers that leech as much resources from the server as possible - effectively degrading the service for all other customers. See our tricks of the trade section to understand this aspect further.

In this industry, you really get what you pay for. Remember the most expensive aspect of this industry is staff who are paid to manage the technical resources and look after you as a customer.

5

EXPERIENCE

Experience is the bottom line. We began offering clients hosting in 1999.

At Value Hosting Australia, our staff have decades of combined experience in UNIX/Network administration, Commercial Internet and the World Wide Web. Every member of our staff is capable of operating all of our server equipment, from simple server administration to complex customer configurations. We put this experience to work for you.

When choosing your web host, always ask how long they have been in business and is it important to you that they will be around well into the future. To understand the industry and technologies behind web hosting, they should have been around for at least 4 to 5 years.

6

SUPPORT

Support is one of our highest priorities. Our knowledgeable staff are just an email or phone call away, and will happily answer any question you might have in a timely fashion, 7 days a week. What's more, existing customers are treated with as much urgency as prospective customers. 

Our company resources are focused on making sure your Website is running at peak performance. We use knowledge gained from direct customer contact before and after the sale to provide reliable customer service.

7

REAL PEOPLE AND GREAT CUSTOMER SERVICE

When you contact Value Hosting Australia, you will speak with a knowledgeable friendly consultant. No automated scripts or auto-responses. Our focus is on delivering the best customer service and always having the right answer the first time for our customers. All service personel are based in Australia.

8

QUALITY

When it comes to providing a quality environment for our customers to place their company information on the Web, we cut no corners. From our equipment, to our staff selection, to our customer support, right down to the smallest details, there is no compromise in quality. To find out more, please read our Technical Information page.

What's more, we use what we sell. Our Web Site, affiliate & parent company websites and core client websites all use these same servers.

9

SECURITY

Value Hosting Australia servers are well-protected, both physically and digitally. Our advanced security measures help protect your Website and email accounts from unwanted disruptions and hacking. We strive to keep intruders out of our network. Our switches are configured to prevent data snooping, firewalls have been custom built and configured specially for our network, and we constantly monitor server activity.

The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor that the data center resides on is restricted to those holding military-grade passcards.

10

FLEXIBILITY

As your site grows in size and complexity,Value Hosting Australia has the resources to accommodate you.