Email on Mobile

Setting up your mobile device to receive emails is very similar to setting up mail on your computer.

This applies to iPhones, iPads, iPods, Android phones and tablets.


Go to Settings > Mail > Add Account ...

Select 'Other', then 'Add Mail Account'.

Enter your details then tap Next.

Host Name:

User Name: your full email address, ie

Port Options:

IMAP port 143 (leaves mail on the server to allow multiple device access), or
POP3 port 110 (downloads mail to your phone and removes them off the server).


Now, here's where it gets tricky. The outgoing mailserver largely depends on a few factors.

If your device will be connecting from home or office WiFi connection, then you can use:
Host Name:

HOWEVER, if you want to send mail while out and about using the 3G or 4G mobile network, you may encounter some problems.

Here's why...

1. Some service providers simply do not allow anyone to send mail through their network.

2. Other service providers may allow mail to be sent over their network, but only IF you request it directly from them. They need to enable it for you.

3. Most service providers will allow you to send mail over their network only if you use their mailservers, not your own (ie, not


If your service provider falls into category #3, such as Telstra and Optus, you should try set the Outgoing mailserver to:

First, try this:

Authentication: Password
Port: 25

If that fails, then try:

Hostname: your service provider's mailserver

eg, or

You'll have to ask your service provider for their mailserver address, or search Google.

Hope this helps.

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